Answers to some Frequently Asked Questions

How does MyClassHelper work? MyClassHelper is a free, easy-to-use web-based system for class leaders to manage their membership and schedules.

What do Group leaders do with their accounts? Group leaders define who is on their Group(s) and set schedules, which are then made available to the Group members. MyClassHelper organizes your classroom and events, making sure all group members are aware of schedule changes. MyClassHelper handles everything for you automatically.

What is the benefit for MyClassHelper Group members? In addition to receiving automatic reminders for events, group members get their own login, where they can manage all of their MyClassHelper Groups from one account. Members can update their own profile information and attendance, as well as communicate with each other and with other Groups using the Forum.

How is MyClassHelper different from an email distribution list? MyClassHelper saves the back-and-forth banter from clogging your inbox. Group members are given all the information they need automatically - if they want to banter, they have the Forum. Plus, with a web-based calendar, it's easy for Group members to see all upcoming events at a glance.

What makes MyClassHelper special? MyClassHelper is a user-friendly application built specifically to help educational teams stay better organized. Our goal is to make your job as the Group leader easy with a web application that's fast, effective, and powerful.

How many Groups can a leader manage? A Group leader can manage as many Groups as he or she would like to manage.

How many Groups can a member be on? A member can be on as many Groups as he or she would like. MyClassHelper will automatically provide a single account that the member can use to access all of his or her Groups at once.

How do automatic email reminders work? Email reminders are sent before every event to all the members, at which point members will respond with whether or not they can make the event. All of this is designed to be automatic, so that the Group leader does not need to expend any additional effort coordinating the Group.

Can I download my schedule? Yes, schedules can be downloaded in vCalendar or iCalendar format for easy integration into everyone's calendar software (Outlook, Palm, Google Calendar, etc).

What information do members receive in their emails? Automatically-sent emails to your members provide you with peace of mind that your Group will know what's happening. Emails have a link to confirm whether or not the member will attend the event, so you get a head-count early. If you provide a Zip code with the location of the event, the predicted weather for the event will be included in the email. Also included with every email is a link to the Member Login, so members can easily access their schedules, get maps to event locations, and post messages in the forum.

How much does MyClassHelper cost? MyClassHelper is designed to be affordable for any classroom environment. Plans start at just $4.95/month and include everything you need.

Why do all accounts require a password to log in? MyClassHelper is dedicated to protecting the privacy of the members on each Group. Your personal information is only available to people on your Group.

Do I need to download anything to use MyClassHelper? No - MyClassHelper is entirely web-based.

Which web browsers can I use with MyClassHelper? MyClassHelper has been tested with Microsoft Internet Explorer 7 and 8 (it works much better with IE8 and we strongly recommend the upgrade to IE8), Firefox, and Apple Safari. Be sure you have the latest version of your web browser, as MyClassHelper uses cutting edge technology to bring you state-of-the-art group management tools. For the best user experience, we strongly recommend your screen resolution be at least 1024 pixels wide.

How do you safeguard the information stored in the MyClassHelper account? First, we will never sell, distribute, or share any specific personal information about you or your Group without asking your permission FIRST (and no, we won't bury that permission in fine print). Secondly, we realize that your personal information should be kept that way and have endeavored to create the most secure system, with state of the art firewall protection and very restricted access (each account is in its own database, separate from all others). Lastly, we will always communicate with registered Group leaders when we have major upgrades or maintenance being done to the system. All members of MyClassHelper can elect to be on our mailing list.

Sign up for an account and see for yourself how MyClassHelper can help your class today!